Refund policy

 

<p>We are committed to ensuring that you receive your order in perfect condition. If there is an issue with your order, we are happy to provide a replacement free of charge.</p>

<h3>Replacements</h3>

<p>If your item arrives damaged, defective, incorrect, or is missing from your order, please contact us within 30 days of receiving your package through the chat support available on our website.</p>

<p>To help us process your request, please provide:</p>

<ul>
  <li>Your order number or proof of purchase</li>
  <li>A description of the issue</li>
  <li>Clear photos of the product and packaging, if applicable</li>
</ul>

<p>Once your request is reviewed and approved, we will send a replacement at no additional cost.</p>

<h3>No Return Required</h3>

<p>You do not need to return the original product to receive a replacement. We will review the information provided and determine eligibility for a replacement.</p>

<h3>Returns and Refunds</h3>

<p>Except where required by applicable law, we do not accept returns, exchanges, or refunds. All sales are final.</p>

<h3>Exceptions</h3>

<p>Replacement requests may be denied if:</p>

<ul>
  <li>The request is submitted more than 30 days after delivery.</li>
  <li>Insufficient information is provided to verify the issue.</li>
  <li>The product has been intentionally damaged, misused, or altered after delivery.</li>
</ul>

<h3>Contact Us</h3>

<p>If you have any questions or need assistance, please contact us through the chat support available on our website. Our team will be happy to help.</p>